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The Employee Engagement Crisis: How to Fix It In Your Organization

The Employee Engagement Crisis: How to Fix It In Your Organization

by Shelly Kramer | Nov 14, 2018 | Community

On a recent episode of my Future of Work Talk show, I interviewed my friend, Jill Christensen, best-selling author, international keynote speaker, and one of the leading experts in the world on the topic of employee engagement. I was initially drawn to Jill because we...
Rise In Real-Time Engagement Evaluation

Rise In Real-Time Engagement Evaluation

by Eric Vidal | Mar 12, 2018 | Community, Customer Service, Management

In today’s data-driven business environment, engagement evaluation tools traditionally reserved for measuring customer engagement are being applied to performance management systems, succession planning initiatives, and change management strategies. Employees want...
How Boundaries Nurture Compassionate Community Management

How Boundaries Nurture Compassionate Community Management

by Susan Silver | Jul 31, 2015 | Community, Marketing

Community management traverses a sensitive divide between the needs of the company and those of customers. Some see community as a disruptive way to build revenue as their business grows. Community becomes a tactic meant to impress investors and acquire a user base as...
The Art of Collaboration

The Art of Collaboration

by Cheval John | May 28, 2015 | Business and Leadership, Community, Marketing and Social Business

Is it possible to work together without meeting each other in person? In this day and age, the answer is yes. Technology has made it easier for anyone to collaborate on projects from anywhere in the world. They don’t have to fly to one location to work together...
The Right Way To “Amplify” Your Message

The Right Way To “Amplify” Your Message

by Cheval John | May 14, 2015 | Branding, Community, Innovation, Marketing and Social Business, Technology

It seems like in every generation, there is a new buzz word that catches fire and add a new meaning to the English language. One of the buzz words that is really catching fire seemingly this year is “amplification.” You might wonder what does amplification mean?...
It’s Not Goodbye, It’s Thank You

It’s Not Goodbye, It’s Thank You

by Shelly Kramer | Apr 16, 2015 | Community, Marketing and Social Business, Social Media

This is the first blog post I’ve ever written and it is only fitting it’s for Millennial CEO because my experience is one that I believe many Millennials can relate to – leaving a job that they thought was their “forever.” Working in a...
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