by Eric Vidal | Mar 12, 2018 | Community, Customer Service, Management
In today’s data-driven business environment, engagement evaluation tools traditionally reserved for measuring customer engagement are being applied to performance management systems, succession planning initiatives, and change management strategies. Employees want...
by Susan Silver | Jul 31, 2015 | Community, Marketing
Community management traverses a sensitive divide between the needs of the company and those of customers. Some see community as a disruptive way to build revenue as their business grows. Community becomes a tactic meant to impress investors and acquire a user base as...
by Cheval John | May 28, 2015 | Business and Leadership, Community, Marketing and Social Business
Is it possible to work together without meeting each other in person? In this day and age, the answer is yes. Technology has made it easier for anyone to collaborate on projects from anywhere in the world. They don’t have to fly to one location to work together...
by Cheval John | May 14, 2015 | Branding, Community, Innovation, Marketing and Social Business, Technology
It seems like in every generation, there is a new buzz word that catches fire and add a new meaning to the English language. One of the buzz words that is really catching fire seemingly this year is “amplification.” You might wonder what does amplification mean?...
by Shelly Kramer | Apr 16, 2015 | Community, Marketing and Social Business, Social Media
This is the first blog post I’ve ever written and it is only fitting it’s for Millennial CEO because my experience is one that I believe many Millennials can relate to – leaving a job that they thought was their “forever.” Working in a...
by Cheval John | Feb 26, 2015 | Business and Leadership, Community, Customer Service, Marketing and Social Business
The first thing that is on the mind of a person who is starting a business is making a profit. They understand in order to make a profit, they have to gain some customers. In the case of new companies starting up in Silicon Valley, that is the exception to a degree...
by Dominick Garrett | Feb 18, 2015 | Community, Personal Development, Social Media
Today is the day. As a Tigers fan this is the day I have been looking forward to since October 5th, 2014. On that night my team was swept out of the playoffs by the Baltimore Orioles. As I turned off the TV I looked at my friends and I said “Now we look forward to the...
by Dominick Garrett | Feb 6, 2015 | Community, Social Media
I love baseball. Now I can’t sit down here and tell you that I have been a fan of baseball for my entire life. I liked baseball growing up. I played when I was a kid. I went to a Detroit Tigers game or two when I was younger back at old Tiger Stadium (Rest in peace)...
by Olivier Blanchard | Feb 3, 2015 | Business and Leadership, Community, Management, Marketing, Marketing and Social Business
Today’s topic: the ethics of paying influencers. Buzzword Bingo: is “influencer” even a credible term? Note: When I use the term influencer, assume that I mean “influencer” (with conspicuous quotation marks). I am not a fan of the term and would prefer not to use it...
by Brian Fanzo | Jan 25, 2015 | Community, Employee Advocacy
Do you know what #CMAD is? If not you should and don’t say you haven’t been warned as it will be trending and filling up your twitter feed all day on January 26th. The 24 Hours of G+ Hangouts kicks off at Midnight ET on January 26th as CEO’s,...
