It’s an ironic story: the very same technology that is allowing employees to work with greater flexibility outside the office is also making them slaves to their jobs. It would not be an exaggeration to say employees feeling the burnout is now an epidemic. The...
Read More >>These days, health benefits are considered a nice—but basically expected—perk of a full-time job. But do you know what’s not as prevalent? Fertility benefits. In fact, it’s pretty rare for companies to offer fertility benefits at all, and the few that do offer it...
Read More >>On a recent episode of my Future of Work Talk show, I interviewed my friend, Jill Christensen, best-selling author, international keynote speaker, and one of the leading experts in the world on the topic of employee engagement. I was initially drawn to Jill because we...
Read More >>Recently, we’ve seen upskilling and retraining programs emerge in workforces across the globe. Companies are taking the time to help their employees learn new skills for new positions as new technology emerges. This is great, don’t get me wrong, but I think we need to...
Read More >>If your agency culture sits on either end of two extremes, you don’t need an engagement survey or a high-priced consultant to confirm your reality. You can feel the energy when things are amazing, and you can smell the stench when things are rotting away in your...
Read More >>Last month, we wrote about redefining the role of today’s CIO. We want to do something similar—defining the new work habits of highly successful digitally transformed CMO. The role of the CMO has changed in the last few years—and many would say it’s changing for the...
Read More >>Pause for a few seconds and make a mental note of the five-to-ten most recent examples of how you are rewarding agency employees within your organization. In other words, who got a raise, a bonus, a promotion, an award or some other form of recognition for a job well...
Read More >>Everyone could use more time in their day, but getting more than 24 hours out of it just isn’t going to happen. So what’s the next best thing? Reducing the amount of work you have to do on your own…and it turns out technology can help with this. More specifically, if...
Read More >>At many companies, it’s common for the Human Resources department to think it owns culture change, and that may be true in many cases…but it turns out the HR team cannot succeed on its own. It needs help from the people who have the most impact on culture change at...
Read More >>If there is one universal problem facing agencies today, it’s talent recruitment and retention. Agencies of all sizes are experiencing more employee churn than they’ve seen in a long time. In fact, agencies report an average 20 percent turnover per year. Agencies want...
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