by Jolene Rutherford | Dec 9, 2020 | Digital Transformation
Now more than ever before, stellar communication with customers and between employees is paramount for long-term success. Given the fact that the COVID-19 pandemic has changed the way we do business and has forced people to stay home (your employees included), you...
by Daniel Newman | Nov 18, 2020 | Digital Transformation
Tech adoption rates are up dramatically in the last six months due in large part to COVID. Almost overnight, even the least tech literate companies were forced to move business to the cloud, buy collaboration platforms, and start using SaaS applications to keep their...
by Daniel Newman | Oct 12, 2020 | Digital Transformation
No one could have predicted where 2020 would take us: The last six months alone have produced more digital transformation than the last decade, with every transformation effort already underway finding itself accelerated, and at scale. While many of my digital...
by Daniel Newman | Sep 3, 2020 | Digital Transformation
Around this time last year, I made my annual digital transformation trends predictions. Here we are, a year later, still dealing with a global pandemic that has upended literally every industry. While I am currently working on a new list of digital transformation...
by Daniel Newman | Jul 16, 2020 | Digital Transformation, Innovation
As we turn to AI to do more tasks for us, the need for emotional intelligence has never been greater. This was true even before coronavirus took hold. Now, imagine how important emotional intelligence is in creating environments where leaders must manage employees who...
by Daniel Newman | Apr 30, 2020 | Digital Transformation
One of the core principles of digital transformation is that it is meant to improve customer experience. But at the end of the day, humans are … wait for it … humans. Which means successful digital transformation isn’t just a company’s ability to earn customer...