What will the biggest tech and digital transformation trends be for 2021? In this piece we highlight 10 of the biggest trends that will impact the way we work, live and communicate in the coming year.
Every year, I make my predictions for 10 of the biggest trends in digital transformation. With COVID-19, we saw massive change in a short period of time. In this post we look back at the predictions for 2020, and how the pandemic impacted the adoption of new tech and digital trends.
As we turn to AI to do more tasks for us, the need for emotional intelligence has never been greater. How and why companies must strike the right balance between empathy and technology–especially as it relates to the use of AI.
One of the core principles of digital transformation is that it is meant to improve customer experience. True success lies in a company’s ability to make customer’s lives better—whether those customers are buyers, patients, students, or otherwise. Digital transformation for good. It’s the next big thing in 2020.
In the CX era, the role of IT teams is changing. No longer can they sit behind firewalls and just manage cyber security. Let’s take a look at what the new role entails.
Human and Machine partnerships will be about augmenting human potential to make people more productive and customer experiences better. Let’s take look at how augmenting humans will drive the next wave of digital transformation.
Depending where your company is in digital transformation, you may have a lot of work to do to prepare your employees for the future of work. Here are some tips to help.
Some businesses haven’t fully embraced the digital transformation. Here’s a roadmap for those feeling behind the curve on digital transformation laggards.
Digital transformation is revolutionizing every industry. We are revisiting the top digital transformation trends for entertainment and media for 2020.
Taking a look into the biggest digital transformation trends in manufacturing for the year 2020 including IoT, 5G, Predictive Analytics and more.