by Jacob Wilson | Apr 8, 2021 | Business and Leadership
One missed deadline might not seem like too big of a deal to treat it like a red flag in your business. Alas, these seemingly isolated events speak volumes of your company’s organizational efficiency: missed deadlines, overdue invoices, late fees, lost contracts, long...
by Shelly Kramer | Nov 14, 2018 | Community
On a recent episode of my Future of Work Talk show, I interviewed my friend, Jill Christensen, best-selling author, international keynote speaker, and one of the leading experts in the world on the topic of employee engagement. I was initially drawn to Jill because we...
by Shelly Kramer | Nov 5, 2018 | HR
At many companies, it’s common for the Human Resources department to think it owns culture change, and that may be true in many cases…but it turns out the HR team cannot succeed on its own. It needs help from the people who have the most impact on culture change at...
by Jill Christensen | Sep 19, 2018 | Innovation
As office atmosphere and culture are becoming major selling points for workers, companies are paying more attention to the design and layout of their work areas. In Europe, activity-based workspaces are popping up everywhere. These enable employees to roam from desk...
by Shelly Kramer | Aug 27, 2018 | HR Strategy
I ran across an infographic in a Forbes article recently, exploring the 10 stats linking employee experience to customer experience. It really is a thing, you know—employee experience impacts customer experience, in more ways than you might realize. When companies...
