by Ben Bosis | Sep 21, 2020 | HR Strategy
This summer has seen a dramatic increase in the number of companies making efforts to improve workplace diversity. The movement is being catalyzed both by long-time insider advocates and more recent, widespread activism by the general public. Nearly $9 billion is...
by Eric Vidal | Mar 12, 2018 | Community, Customer Service, Management
In today’s data-driven business environment, engagement evaluation tools traditionally reserved for measuring customer engagement are being applied to performance management systems, succession planning initiatives, and change management strategies. Employees want...