Social Media Bots Have No Value

Social Media Bots Have No Value

My title is “Chief Listener” at Pipeliner CRM. What does that mean I do? I listen. To everything. I listen for emerging social business trends and signs of social media tool evolution. I listen to customers, partners, and influencers. I listen to startup CEO’s and...
Back to the Future of Social Business

Back to the Future of Social Business

It’s that time of year when many bloggers start to stare aimlessly into the murky depths of their proverbial crystal balls in hopes of getting glimpses of inspiration that can be artfully crafted into next year prediction statements. But me, I’m going to look to the past and highlight a significant prediction for sales, social media, and customer relationship management that came to fruition.

Be Socially Savvy in Just 30 Min. a Day

Be Socially Savvy in Just 30 Min. a Day

  We all make time for what is important to us. And to be successful in modern business we know we must spend some part of our day online using social networks. But simply knowing this fact is not enough to tip the success scale in our favor. It is specifically...
The 3 Dumbest Things About Content Curation

The 3 Dumbest Things About Content Curation

There is an awful lot of content circulating around about content curation and why it is essential to well…everything, apparently. While I agree that knowledge sharing is a powerful business tool I have some doubts regarding the hows and whys of modern content...
Your Vanity is Killing Your Brand

Your Vanity is Killing Your Brand

Your Vanity is Killing Your Brand aka Vanity Metrics Are Worthless & Futile – Part 1: Twitter by Rachel Miller – Nurturing your Twitter community is a function built around a mindset of generosity. Be a gracious host and and you will be rewarded with loyal advocates.